Shipping Policy
Shipping Policy
Thank you for shopping with Lir Pharmacy. We aim to deliver your order safely and promptly. Please read our shipping policy below for full details on rates, delivery times, and available options.
Domestic Shipping (Republic of Ireland)
We offer standard shipping across Ireland at a flat rate of €5.99. Orders over €50 qualify for free standard shipping.
Estimated delivery time: 2–4 working days. (Please update this to reflect your actual carrier timelines.)
Northern Ireland
Standard shipping to Northern Ireland is €5.99, with free shipping on orders over €50.
Estimated delivery time: 3–5 working days. (Please update this to reflect your actual carrier timelines.)
International Shipping
We ship to a number of European destinations. Rates and free shipping thresholds vary by zone:
| Zone | Countries | Standard Rate | Free Shipping Threshold |
|---|---|---|---|
| France | France | €11.99 | Orders over €100 |
| Zone 1 | Belgium, Germany, Luxembourg, Netherlands | €11.99 | Orders over €100 |
| Zone 2 | Austria, Czech Republic, Denmark, Poland | €13.99 | Orders over €100 |
| Zone 3 | Hungary, Lithuania, Slovakia | €15.99 | Orders over €200 |
| Zone 4 | Estonia, Italy, Latvia, Sweden | €15.99 | Orders over €200 |
| Zone 5 | Portugal, Croatia, Finland | €30.99 | Orders over €200 |
Estimated international delivery times: 5–10 working days depending on destination. (Please update this to reflect your actual carrier timelines.)
All international orders are shipped via tracked courier. Customers are responsible for any applicable customs duties or import taxes in their country.
Click & Collect
Click & Collect is available free of charge from our store:
Plaza Pharmacy, Swords, Co. Dublin
Once your order is ready for collection, you will receive a notification by email or SMS. Please bring your order confirmation when collecting. Orders are typically ready within [insert timeframe, e.g. same day / next working day].
Prescription & Regulated Products
Please note that prescription medicines cannot be purchased online and are not available for home delivery. Prescription services must be arranged in-store or via our consultation service.
Certain regulated or controlled products may be subject to additional verification requirements before dispatch. We reserve the right to cancel or delay orders where legal or regulatory requirements are not met.
Order Processing
Orders placed before [insert cut-off time, e.g. 2:00 PM] on working days are typically processed the same day. Orders placed after this time, or on weekends and public holidays, will be processed the next working day.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email from DPD with tracking information.
Issues with Your Delivery
If your order has not arrived within the expected timeframe, or if there is an issue with your delivery, please contact us at info@lirpharmacy.com and we will be happy to assist.
For information on returns, please see our Refund Policy, which includes a 28-day return window.
